Sales Representative

Job Description:

We are seeking a motivated and customer-oriented Sales Representative to join our dynamic team at our Mobile Phone and Accessories Store. As a Sales Representative, you will be responsible for delivering exceptional customer service, driving sales, and ensuring that our customers have a positive and seamless shopping experience.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner, addressing their needs and concerns.
• Actively promote and sell mobile phones, accessories, and related products, providing information on features, pricing, and benefits.
• Maintain up-to-date knowledge of product offerings, including mobile phones, cases, chargers, screen protectors, and other accessories.
• Understand customer requirements and recommend the best products tailored to their preferences.
• Handle sales transactions, including cash, card payments, and processing returns or exchanges.
• Assist with store inventory management, ensuring stock levels are maintained and shelves are neatly organized.
• Maintain a clean and organized sales floor, ensuring products are properly displayed and accessible.
• Meet and exceed sales targets and KPIs (Key Performance Indicators) set by the store manager.
• Stay informed on the latest mobile phone trends, technology, and promotions in the industry.
• Build and maintain relationships with customers to encourage repeat business and referrals.
• Collaborate with team members to ensure a high standard of customer service and store operations.

Requirements:

• Ordinary National Diploma (OND) or equivalent (additional certifications or training in sales is a plus).
• Previous sales experience in retail, ideally in electronics or mobile phones.
• Strong communication and interpersonal skills with the ability to engage and build rapport with customers.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• A passion for technology and mobile devices.
• Basic math skills for processing transactions and handling cash.
• Flexibility to work evenings, weekends, and holidays as needed.
• A positive attitude, enthusiasm, and a willingness to learn.

Preferred Qualifications:

• Knowledge of mobile phone brands and accessories (Apple, Samsung, etc.).
• Experience using point-of-sale (POS) systems.
• Ability to speak more than one language is a plus.

Why Join Us:

• Competitive pay with commission-based incentives.
• Training and development opportunities.
• Positive and collaborative team environment.

If you are a proactive and enthusiastic individual who loves working with people and is passionate about mobile technology, we would love to hear from you. Apply now to be part of our team and contribute to delivering exceptional customer experiences!